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Welcome to the Access Services Department. We are here to help you. If you have any questions regarding your library account or how to obtain a library card, please call 262-242-2593 ext. 30.
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Circulation Services
- Any resident of Wisconsin may apply for a Frank L. Weyenberg library card. If you live in Milwaukee or Outagamie Counties, you may receive a Non-resident card for a fee of $75.00 per year.
- When registering for a card, valid identification and proof of residency is required. Registration forms and cards for minors ages 5 to 18 must be signed by a parent or guardian.
- A library card must be presented at the time of check-out.
- For your protection, a lost card should be immediately reported to the library. There is a $5.00 charge for replacements of lost library cards.
- Do not lend your library card to others. Materials checked out on a card are the responsibility of the card holder.
- Cards are valid for three years and will be renewed at no charge.
- Specialized cards are made available for businesses, college students, and other institutions in Mequon-Thiensville.
Click here for our Circulation Services brochure.
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Card Registration
If you wish to expedite the registration process, you may download a copy of the card registration form here. Please note that you will need to bring in the form, along with valid identification and proof of residency, to the Library's Circulation Desk to obtain a card.
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Book Returns
There are media and book returns located as a drive-through in the parking lot of the Library. Book returns are open 7 days a week, 24 hours a day.
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Access Your Account
You may access your library account on-line through Easicat. Here are some helpful hints when managing your account online.
Managing Your Library Account Online
To access your account online:
- Click "My Account" on the side of the home page or click the link above.
- Enter your 14-digit library card number and 4 digit PIN number.
- Your pin is the last 4 digits of your phone number.
- Click on the "Login" button.
To check on a due date:
- You can see what items you have checked out and their due dates at any time by clicking "Items Out" at the top.
To renew items online:
- Click "Items Out" at the top.
- Click on the checkbox to the left of EACH ITEM you would like to renew.
- Click on the "Renew" button.
Please Note: If any of your items could not be renewed, it will be indicated in red print. Be sure to check the new due dates on each item you renew.
To request an item to be held:
- Click "Search" at the top.
- Search for the item you would like held.
- When you find an item you would like us to hold for you, click on the "First Available Copy" button.
- Choose a location to pick up your item when it is available.
- Click on the "Request" button.
THIS SERVICE IS UNAVAILABLE AT THIS TIME
If you don't need the item right away, be sure to suspend your hold:
- Click on "Holds" at the top.
- Click on the checkbox to the left of each item you want to suspend.
- Click on "Change Status" to suspend your hold.
THIS SERVICE IS UNAVAILABLE AT THIS TIME
To reactivate your hold:
- Click on the checkbox to the left of each item suspended and click on "Change Status" again.
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